Spinathlon Casino Terms and Conditions
These Terms and Conditions set out the rules governing use of the Spinathlon Casino platform and explain the relationship between us and our users. We provide a service for account registration, play, deposits and withdrawals, and promotional offers. By using Spinathlon Casino you agree to comply with these terms, any applicable promotion rules and our policies; where we refer to "we", "us" or "our" we mean the operator of the site, and "you" or "your" means the account holder.
Account responsibilities
When you open an account you must provide accurate, current and complete information. You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. You must notify us immediately if you suspect unauthorised access. We may suspend or close accounts where there is evidence of fraud, bonus abuse, chargebacks or other prohibited activity.
Eligibility requirements
Access to Spinathlon Casino is limited to persons who meet our eligibility criteria. You must be at least 18 years old and legally permitted to use the services from your location. We may request identity and address documents to verify age and identity. Accounts providing false or misleading information may be restricted and funds treated in accordance with these terms.
Acceptable platform use
You must use the platform lawfully and in accordance with these terms. Prohibited conduct includes, but is not limited to, creating multiple accounts, attempting to circumvent limits, using automated tools where banned, and knowingly transmitting malicious content. We reserve the right to block access from IP addresses or devices associated with abusive or prohibited activity.
General bonus and promotion rules
Promotions and bonuses are governed by specific terms which form part of these conditions. Unless stated otherwise, only one active bonus may apply per account. Bonuses are subject to wagering requirements, eligible games and maximum bet rules. We may refuse, withdraw or reclaim bonuses and winnings where we reasonably suspect abuse or non-compliance with the promotion rules.
Deposits and withdrawals
Available payment methods, minimums and limits are shown in your account. Deposits are usually instant but are subject to payment provider processes. Withdrawals are subject to verification checks and may require identity, address or payment method documentation. We may apply withdrawal limits and reserve the right to delay or refuse a withdrawal where checks are incomplete or where we suspect fraud or money laundering.
Dispute resolution
If you have a complaint please contact our support team in the first instance so we can try to resolve the matter. We will investigate disputes promptly and aim to respond in a timely manner. If an issue cannot be resolved directly, we will explain available escalation routes, which may include independent dispute resolution where applicable.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be communicated to you by a notice on the site or via the contact details you provided. Continued use of the service after updates constitutes acceptance of the revised terms. If you do not accept any change you should stop using the platform and close your account in accordance with our account closure procedure.